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Thread: Complaint Parks Jaguar Ayr

  1. #1
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    Complaint Parks Jaguar Ayr

    http://www.jaguarforum.com/showthread.php?t=96978

    Hi Amelia

    I've already posted this on here but somehow it was deleted although not by yourself.
    Perhaps you would like to read through it and respond

    I wrote a letter of complaint to Mr Andrew West on 17th October to which no response was received.
    I telephoned CRC on 22nd November 2016 and spoke with Rachael
    Naheed from CRC returned a call on 23rd November 2016 and promised a response but to date I have heard nothing.

    Is this what I can expect from Jaguar in the future ?
    2010MY 3.0D XF Premium Luxury Azure Blue
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  2. #2
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    Well it would appear that Amelia does not want to reply, maybe she's too busy on other forums.
    With no alternative I have again posted a letter to Andrew West.

    This complaint is not going to disappear!
    2010MY 3.0D XF Premium Luxury Azure Blue
    Plus a few others

  3. #3
    Senior Member Jim_S-V6_2004's Avatar
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    Any news Jag75?

    On the face of it I am very disappointed.

    Same non-responses as we had before with previous CRC reps. I and others here hoped for more and better from Amellia with the fresh start.

    Did you PM her too, as she requested?
    .

  4. #4
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    No response on the forum, well there's a surprise but I finally got an e mail response after my second letter to the customer services director.

    Basically Jaguar are not in the slightest interested in my complaint.

    I have still to respond to Jaguar with my final comments.
    2010MY 3.0D XF Premium Luxury Azure Blue
    Plus a few others

  5. #5
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    Just to update this complaint, I have not given up and will report back again within a few weeks.

    Watch this space !
    2010MY 3.0D XF Premium Luxury Azure Blue
    Plus a few others

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