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Thread: Incontrol Remote App not showing route correctly

  1. #1
    Junior Member
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    Feb 2018
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    Incontrol Remote App not showing route correctly


    I made a general post on this but thought I would try here, I got some good discussions in that post but nothing to explain what has gone wrong.

    I got a second hand car last week and the Remote app was showing the routing of the car correctly and all was well. However about 3-4 days ago it now does not show every route and the routes it does show are only the start and end points with a straight line between them. It also only shows this on the website which suggests it is not he phone or its service that is at fault.

    What has gone wrong and how can it be fixed? I did see that an update for my Incontrol Touch Pro was available and I installed that, and that may have been the time it started to glitch. I have good phone service where I am so dont think it is that either.

    Are there problems at Jaguars end?

    Also, forgot to mention, in the web based app if I select export for the route details to be sent to my email, it doesnt arrive.
    Last edited by Ranny; 26-02-18 at 17:34.

  2. #2
    Senior Member idrobbo's Avatar
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    Jan 2014
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    No idea really about in control, but is there an option to reinstall the update, might be worth a try?
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