Crank snapped

[Crankandbroke]

Hi looking for some help
I have a 64 plate xj The warranty ran out at the end of Jan this year didn't extend it because I was going to get a new one next year anyway that's by the by 2 weeks ago while driving home the car just stopped the water temp was good bang in the middle no oil warning light just been serviced 4 weeks before and the oil level was the same as was when it left the garage[ the garage is a approved by jaguar them selfs] and now after taking to jaguar to find out what's wrong it turns out the crank snapped? Should this happen? Jaguar are talking about a goodwill payment but shouldnt they replace it? Has any one else heard of this engine problem on a v6 3.0 diesel
Many thanks for any help

[Jodel]

As far as I'm aware, it is not unknown on Jaguar models, but more common on Land Rovers. I believe it is caused by crankshaft bearing shells moving and subsequently blocking the oil feed to the crankshaft. The bearing shells are apparently not 'keyed' in position and can rotate in some circumstances.

[Crankandbroke]

So this is a know fault with v6?

[FastEddie]

So this is a know fault with v6?

As per the above post , this is not unknown to happen on the Peugeot V6 diesel lump.

Most issues are in the LR Disco's which get more abuse , transmissions too.

The problem of rotating bearing shells was allegedly addressed when the 3.0 replaced the 2.7

Everyone's experiences are different and that is a hell of a blow to take on a relatively new vehicle.

There are (X3) 2.7 V6 diesels in my family , between 115k and 200k miles and all trouble free to date.

I would hope that Jaguar do come forward with some form of goodwill gesture to you ........

[jberks]

No it shouldn't happen. It is reasonable to expect the 3.0 Diesel V6 to cover > 200,000 miles with no major mechanical issues.
The consumer rights act comes in to play here.
Technically you have the right to return any faulty product up to 6 years from new (inc a car) if you can show the supplier is in breach of the act e.g. its not fit for purpose.
An engine that fails with such a fault could 'reasonably' be seen to be unfit for purpose, their only defence being poor maintenance (their approved dealer did the work) or abuse/wear and tear (assume mileage is sensible that won't fly either). You can argue you bought it with the expectation of getting 15 years, 200,000 miles out of it which any mechanic can testify, is not an unreasonable expectation.

The problem is, they can argue that if you have, say 50k on it, you should contribute say 25% of the cost, which would still be a fortune on a car you're going to sell soon anyway.
As you were planning on swapping it anyway, I'd approach the dealer and suggest they work out a very generous trade-in deal with Jaguar (plus huge discount) to get you into a new one right now.
If they're not prepared to do something on a new one, I'd involve a solicitor.

[Crankandbroke]

Just found out how much the repair bill is 🤑 £10729 OMFG!!!! I feel 🤢😞

[jberks]

Just found out how much the repair bill is 螺 £10729 OMFG!!!! I feel 濫

Surprisingly cheap tbh. We’re talking about a new engine (or part) from the factory at full retail with the dealer labour cost on top. If I’d had to guess I’d be thinking north of £16k. (I understand a new merc AMG lump is £40,000!!).
As I said, hell would be in the grip of an ice age before I paid Jaguar a penny. An engine failure on a 4 year old car is wholly unacceptable and I’d be fully expecting them to repair it FOC.
If not, unless a solicitor told me my understanding of Uk law was way off, I’d be making it very clear to Jaguar UK that we’d be discussing it in court and I’d have as many motoring journalists involved as I could muster. You get the idea.
Hopefully they’ll be sensible and return you a fully working XJ with their apologies for the inconvenience.
Worst case, the car would be off to an engine specialist for a rebuild or even get a used lump from a breaker, get a mechanic to bang it in and flog it.

[Crankandbroke]

Jaguar are hopefully getting back to me soon with what they are willing to do for me so fingers crossed

[Jag75]

I would most certainly be pushing Jaguar on this one and don’t hang back.
BTW keep an accurate Time Line record of all events, phone calls etc.

I had had a serious issue with corroded doors on my XF and after a fight and with involvement of Auto Express, Jaguar eventually replaced all four doors.
Sadly the car was written off just weeks later. I wish I knew where the car was now as it had a cracking low mileage engine and box.

Good luck.

[Crankandbroke]

Jaguar just rang and told me I have to pay it all because it's out of warranty and I didn't buy it from a dealership