LeeEnd result was another £800 contribution from Jaguar taking the final bill down to £10,200. Luckily I did take out a third party warranty policy when I purchased the vehicle l which pays out a maximum claim of £5,000. But still ending up with a £5,200 bill on a 4 year old car that I’ve owed for 7 months is pretty poor, even offered to put a deposit down for a brand new PHEV F-Pace in April to the tune of £79,000 if they where willing to cover the repair and Jaguars reply was a categoric no.
Hi LeeLooking for some help and advice,
A couple of weeks ago my 3.0L diesel 2016 f pace died with no warning and juddered to an abrupt stop, had the car towed to Jaguar only to be told it’s non serviceable and it requires a new engine due to a snapped crank at a cost of over £16K. Jaguar are willing to gift an engine at 60% cost to me which leaves me a total bill of £11.3K including labour.
The car has a full dealer service history and has only done 22700 miles, one of the team have admitted that the snapped crank shaft is a manufacturer fault but ultimately it’s out of warranty.
Does anyone have any advice on getting Jaguar to gift more? Has any one out there had a similar problem and if so what was the out come?