Funny story regarding my insurance which I can't remember if I've related before so please forgive the repetition if I have.
Back in 2021 I was phoning round for some competitive quotes after LV, for some unknown reason, decided to hike my premium by some rediculous amount. Had a chat with Saga and after giving them all my details, they came back with the £379 quote. This was a tad over half the new LV premium so I immediately signed up.
A week or so later, the policy and other stuff dropped into my Inbox and a few days later I went through it just to check they had everything right. But what's this? My car, M1 OBC, has turned into an XF!
So I phoned them and told them of their mistake and would they please issue new documents with the correct details.
"Sorry sir. But for an XJ the premium will be £***" (I think it was something like £600).
"But, but, but . . . this is YOUR mistake and I took out the policy in good faith", I did protest.
Following a short silence and his consultation with his supervisor he told me they would have to get back to me after finding and listening to the recording of my initial telephone conversation with their agent/employee.
A day later, they did indeed call me back and accepted responsibilty for the mistake. The quoted premium would be honoured . . . . for the 3-year fixed price as per the original offer.
Will be interesting to see what NEXT year's premium will be though.