Tailgate question / 2019 E-Pace R-Dynamic S.

CaseONerves

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I just purchased a 2019 E-Pace R-Dynamic S. This car does NOT have the Gesture Tailgate option… My question, simple as it may seem… when I use the key fob to open the tailgate, should it open automatically, or simply unlatch so that I can lift it manually? It seems as if it should open fully once the button is pushed, but it does not. I don’t know if this is normal, or if the struts simply aren’t strong enough to open it. Please advise…
 

Neilr

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Do you have the powered struts, or standard ones?
 

CaseONerves

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Thank you for replying. I don’t know how to tell the difference. This is my first Jaguar. I didn’t mention in the post, that I also have a button on the dash to open the tailgate. When pressed, it does unlock and unlatch it, but it does not raise by itself. Tell me what I need to look for to answer your question.
 

CaseONerves

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Neilr

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I'm afraid I don't know much about the E-Pace but you can get kits for such stuff, for example:

 
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