Who says so ? So far my XE has been perfectly OK. Is your single sentence really the way to raise an issue like this ?

 

yes . 2 of there mechanics and there service manager says so . and one was a ( master mechanic ). if jaguar want and rip off customers then this is one way to raze the issue .

 

and if you're xe has been ok so far good but be prepared for the engine mounts to fail and then you'll see what I'm talking about.

 

yup! my mounts failed and my jag is a 2018 xe and now they're saying its a VVT issue.

 

If you're not prepared to be more forthcoming on your problem, then its best to stop posting now. People willingly give their time to assist, but you've told us almost nothing so far. The question has to be - are you a troll ? If not, tell us the full story.

 

the story is i bought a jaguar xe . this car was nice to drive with no problems . but at around about 9000 miles it started to get a vibration through the engine and the exhaust. worse on idle speed. so i asked jaguar to diagnose and fix this problem . they told me the engine mounts where causing the vibration so id need to replace them at the cost of £1000 for diagnostics and repair . so i asked them to go ahead and fix my car . when i got my car back the vibration was still there so i went back to the dealership and complained ... i was shocked when i was told that they cant stop the vibration in my car as its an issue with this particular model of car .... they said although my car had a vibration it wasn't excessive as some others that come in are really bad?? i then asked why did you take my money for the engine mounts if you knew that this wouldn't fix the vibration . that's my story . why take money to fix something you know you cant fix ??

 

Clearly the car was out of warranty. How old is it and what mileage ? There is a forum on here for raising an issue with JLR where a dealer would seem to have engaged in sharp practice. So far, I haven't had anything like this problem on my May 2017 XE, but it's not high miles. The problem with issues like this is there are no e-diagnostics. From what the dealer has told you, it is a fairly common problem. Have you looked on the other Jaguar forums to see if the same fault has been posted and what action cured it ?
It might also be prudent to find an independent Jaguar specialist near you and ask for a second opinion. You don't say where you are located, but if you do, then me and others on here can probably point you in the right direction.

 

Clearly the car was out of warranty. How old is it and what mileage ? There is a forum on here for raising an issue with JLR where a dealer would seem to have engaged in sharp practice. So far, I haven't had anything like this problem on my May 2017 XE, but it's not high miles. The problem with issues like this is there are no e-diagnostics. From what the dealer has told you, it is a fairly common problem. Have you looked on the other Jaguar forums to see if the same fault has been posted and what action cured it ?
It might also be prudent to find an independent Jaguar specialist near you and ask for a second opinion. You don't say where you are located, but if you do, then me and others on here can probably point you in the right direction.

It is a common issue. I've spent the past month reading about it as my 2017 XE does the same. I've replaced a worn rear exhaust damper but some of the vibration is still there on cold start and low revs. It is going in the garage next week.
Ta

 

my car is out of warranty plus i bought it privately .but its only done 10.000 miles .. only 9,000 when the engine mounts failed . I'm in Edinburgh . I've had other mechanics look at my car and they all agree there is still a vibration .you can visibly see it on the exhaust. the jaguar garage agree there is still a vibration there . but slightly better than before .

 

the car is a 2016 . and yes ive looked it up and now i realize its a problem with this particular model . the dealership should have said something before changing the engine mounts . they diagnosed the problem and said it was the engine mounts . seemingly they work on a vacuum. i suspect they just re pressured them to see if they hold pressure and did nothing else .

 

The early Ingenium engines first launched in the XE were known to suffer vibration and some very early engines literally shook themselves to bits at low mileages which were replaced. Vibration was attributed to inadequate engine mounts which were later modified and other vibration and whining came from balance shaft bearings.
The later versions of the JLR Ingenium engines have improved but they certainly got the XE off to a bad start and it has been considered a flop since in competing with Audi A4 and BMW 3 series in this sector for which it was intended.

 

I REALY WISH I KNEW THIS BEFORE BUYING MY JAGUAR. is it just the xe that has the vibration trouble . and can i check if the engine mounts are still holding pressure.

 

Obviously it is the diesel Ingenium engine like I have. These are not as smooth as petrol engines, and rely on special engine mounts optim ised for the diesel engine. The same thing is found in the X350 series of XJ6 cars when the diesel V7 was fitted sometime in 2005 or 2006. These engine mounts had an electric connection and were switched on and off for some reason, that escapes me. If you look on this eBay offer, you can see the electric wire and socket.

https://www.ebay.co.uk/itm/ENGINE-M...BhBjEiwAVaQ9a2MoIumS7WlcXOszeacaCMKMcHhT3Ts1eulFL4MaEBmWAXUSdB5sBxoCFgIQAvD_BwE

Your engine mount should be one of these: -

https://www.ebay.co.uk/itm/26490146...-sqKBhBjEiwAVaQ9a5rpZvFMLsbJCQnKBG10jF4qhfsoreMeYkFLu68kXXyeBjZKz9qSWRoCt-0QAvD

The same problem will no doubt be there with other Jaguars with the diesel Ingenium. What surprises me is the very low mileage of the car to get a problem like this. My own car is only 12 months later than yours, yet I have no problem. Obviously it is not as smooth as the V6 petrol in the xj6 I had previously., but the 45 mpg is nice as the XJ6 only got about 25 mpg.

All I can say is to reiterate that you get a second opinion, but where in Scotland I wouldn't know.

My only other thought is fuelling. In a diesel this has to be very precise, and if the timing is out slightly it could also cause your problem.

 

yes its the deisel ingenium engine . and i thought about timing issue. but the vibration goes as soon as you accelerate. it seems to be only on idle. the dealership wanted to turn up the revs on my car but i said no . it still drives and accelerates ok . everything else is ok apart from the vibration when i idle. i think it is worse now because i am more aware of it now .

 

Did you fix this problem ? I’m having same issue and want to replace engine and trans mount

 

No and changing engin mounts only make it slightly better . It's an issue with the xe model of jaguar . And I whouldent go to jaguar to get it looked at . Better getting rid of the car .get something else. Not worth the trouble.

 

The other thing that can cause fairly severe vibration issues is the rear silencer mount, I am wondering if it is this because you said the exhaust is vibrating.

 

Yes the exhaust is vibrating but the engine starts to vibrate on idle . Jaguar changed the engine mounts but it only made it slightly better . It didn't solve the problem. Plus the exhaust vibration dampers the rubber thing attached to the exhaust is vibrating allot .but jaguar said this is OK. So the problem is still there .and they can't fix it .

 

Just because Jaguar says it is OK doesn't mean it is, these dampers shouldn't vibrate a lot.
Many of the main dealers simply have no idea of what they are doing and do not approach these problems in a methodical manner, if their manual says it is ok then as far as they are concerned it is.
Could be time to find a reputable indie.

 

yes i certainly had an eye opener with jaguar and there customer service people . they just took the money £1000 POUNDS . then didn't want to help me at all . now i know there is a problem with the car I'm not happy with it but ill have to live with it for a while . but ill certainly never get a jaguar car again. not worth all the haste. its a shame as the car is a lovely car to drive but there is just the vibration there on idle.

 

I REALY WISH I KNEW THIS BEFORE BUYING MY JAGUAR. is it just the xe that has the vibration trouble . and can i check if the engine mounts are still holding pressure.

yes i certainly had an eye opener with jaguar and there customer service people . they just took the money £1000 POUNDS . then didn't want to help me at all . now i know there is a problem with the car I'm not happy with it but ill have to live with it for a while . but ill certainly never get a jaguar car again. not worth all the haste. its a shame as the car is a lovely car to drive but there is just the vibration there on idle.

Sorry to hear of your issues Les

Your initial post and then moving forward is a bit like pulling teeth. One sentence remarks with little to no info rarely get many answers I'm afraid.

Its one of those things, you get out what you put in.

You said it yourself, you wish you knew beforehand, so did no research I'm guessing, just thought, nice car, I'll have that

The engine mounts and exhaust mounts are an issue, they were on mine when I bought the car, but resolved f.o.c by the dealer before I bought her, mines is an XF

Sorry to hear you're moving on, what car brand / model are you going for next?

Jim

 

hi, was this issue ever resolved? if so what was the root cause?

 

Can honestly say we don't know seeing as the OP has not updated us with any progress OR lack of.
Personally I would change the rear exhaust damper 1st, these are only between £30 & £40 and have been a known cause of vibration problems on the XE.
If that fails to cure the problem next thing to check is that the vacuum pipes are attached to each engine mount, if one has fallen off it will cause bad vibrations.
If that is OK then chances are it is failed or failing mounts themselves, these are more expensive but can be changed DIY if you are handy with the spanners, if not get an indie to do the job.
First thing is to get a decent garage to check the car over for any obvious problems.
Good luck.

 

Hi im Carsaver in Aldershot,uk worked Jaguar XF 2016 2.0 Diesel 142,000 miles
We recently welded up split in back exhaust near rear silencer caused by the vibrations of the engine we believe as we have jaguar/Land rover specialist (LLB AUTOMOTIVE) next to our unit. Then asked for their opinion because after welding it still vibrated and they said it was due to the engine most likely a balance shaft problem.

 

The engine mounts and the exhaust vibration damper are more common causes of your issue.

Looking at the video, I'd really want to look carefully at the vibration damper.

 

So, the usual reasons in no particular order of likelihood:

Failed exhaust dampers (tends to make the exhaust vibrate and rattle, less impact "felt" from drivers seat).
Knackered engine mounts.
Knackered glow plugs (shows up when cold, improves after a few minutes, and not there when engine is hot).

 

Yep readily available for around £30 each and 30 - 40 minutes to change both with nothing more than an 8mm ratchet spanner.